PGL Beyond “Shift Insight removed pressure from my schedule and eased my workload at a peak time by quickly providing me with market information to help inform project work.” Senior Brand Manager
PraxisAuril “We approached Shift Insight… to conduct member consultations to help us gain a deeper understanding of our membership base, their perceptions of our organisation, and explore suggestions regarding a potential brand change. From the outset, Shift Insight quickly grasped the nuances of our ecosystem and provided invaluable insights that empowered us to confidently move forward […] Head of Digital & Marketing Communications Membership research
Royal British Legion “We received a great service from Shift. They are great at large scale surveys and interpreting feedback. They really understood our organisation well and what it was that we needed to deliver. Each part of our project was managed well by Shift and we felt very supported by them. We thoroughly recommend.” Head of Membership Services and Development Membership research
The MCS Foundation “Shift Learning have been excellent to work with, getting to grips with our research brief very quickly, and turning it into a well-designed, well-executed piece of research. The team were incredibly engaged and enthusiastic about the project, responsive to feedback, and have produced a high quality report that will be an invaluable asset for us […] Research and Campaigns Manager, The MCS Foundation Public sector and not-for-profit
National Geographic Learning “Easy to work with, responsive to ideas, and ultimately delivered something that gave us the information we need to make business decisions.” Senior Director of Global Marketing Publishing, media and EdTech
AAT “The team at Shift were brilliant throughout this project. Providing expert guidance and clear accountabilities, they helped us refine our core objectives and were able to give us a segmentation tool and insights that anyone in the organisation can use.” Customer Experience Director Membership research
Wirral Met College “I’m really pleased with how the survey data has been used to form the archetypes – it will be a really useful tool for planning our campaign targeting going forward… the brand launch has received brilliant feedback and that’s definitely thanks in part to the research that’s behind it.” Universities, HE and FE
CDI “The team has provided bespoke support and been highly flexible and responsive to our needs. We would not hesitate to recommend them, or to use them again for future research within our industry.” Technical Education and Programme Manager Universities, HE and FE
RCNi “The Shift team were a pleasure to work with. Their professional and collaborative approach ensured they quickly understood our audience and our information needs. They delivered quality, actionable insights to demanding deadlines. We would highly recommend them.” Editorial Director, RCNi Membership research
Universities Federation for Animal Welfare “Without the excellent research from Shift we would not have had the confidence to make some much-needed changes which will be transformative over the coming years.” Public sector and not-for-profit
HarperCollins “The team at Shift brought a wealth of knowledge and guided our project with efficiency and enthusiasm. The detailed research report has provided us with incredibly helpful insights.” Associate Publisher, Collins Learning Publishing, media and EdTech
Cambridge University Press & Assessment “The Shift team gave us exactly what we were looking for and turned it around in a pretty tight timeline. I would highly recommend them to anyone working in education looking for a knowledgeable approach to customer insights.” Senior Communications Manager, The Assessment Network Awarding organisations