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Wellcome

Exploring research culture

The brief

Wellcome was launching an ambitious programme to improve research culture. A critical element of this programme was to expand the evidence base around research culture and its impacts – generating a rigorous foundation of data from which to better understand the problem and target interventions. Wellcome therefore commissioned Shift to conduct in-depth qualitative and quantitative research into UK research culture. This work aimed to support an inclusive and wide-reaching communications campaign. The approach required a high level of rigour, given the audience.

The approach

  • A first stage literature review provided an informed overview of the topic through interpreting available evidence of various kinds. This review included published academic sources alongside a range of grey material to provide an initial view of the research culture landscape.
  • This was followed by 94 telephone interviews with a diverse range of researchers, lasting approximately 45 minutes each. A mixture of random and targeted sampling was used to recruit the respondents.
  • Four co-creation workshops (over 2 hours each) were then conducted, with each group containing 9 members of the research community.
  • A quantitative survey was developed, including up to 70 questions. Recruitment targeted special interest groups to promote robust representation. A final useable sample of 4267 researchers was then analysed.

The value

  • The research process was highly collaborative, allowing Wellcome to feed into the design of later stages through regular and live insight into the findings.  Shift developed a comprehensive report for each research phase, followed by an integrated public-facing final report.
  • Presentations of results for each phase took place at the Wellcome offices, as well as a workshop to help shape final deliverables.
  • Wellcome used the results to develop a series of town hall events across the UK to provide a space for the research community to come together and digest the report’s findings, reflect on what a better culture would look like, and share ideas for how parts of the system could change.
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“We’ve been delighted to work closely with Shift during our Reimagine Research initiative. The robust and comprehensive survey which they constructed has provided a firm foundation for all our subsequent work.

They were able to deliver a quality and breadth of data that we haven’t seen anywhere else for this topic, allowing us to carefully target our subsequent activities. It also captured the attention of research culture advocates across the UK and globally.

Throughout our partnership, the Shift team have been unfailingly supportive and flexible to the changing demands of the project. Thanks to their deep expertise, we’ve been able to successfully push our initiative forward.”

Wellcome